How long is the warranty on my product?
QUINTEZZ is a registered trademark of TE-Group NV.
The QUINTEZZ brand stands for superior product quality and
outstanding customer service. That is why QUINTEZZ warrants this
product against all defects in material and workmanship for a
period of two (2) years from the date of original
purchase of the product, unless otherwise mentioned on the manual
included in the package. The conditions of this limited guarantee
and the extent of responsibility of QUINTEZZ under this limited
guarantee are as follows:
- This guarantee is limited to the original purchaser of the
product and is not transferable to any subsequent purchaser/end
- During the limited guarantee period, the sole responsibility of
QUINTEZZ will be limited to repair or replace, at its option, any
defective parts of the product if this is needed because of
malfunction or failure under normal use and conditions. No charge
shall be made to the customer for parts and/or repair labor.
- The product must be shipped to an authorized service center in
its original and complete packaging, with transportation charges
prepaid. QUINTEZZ will not assume responsibility for any losses or
damages during transportation.
- To obtain repair or replacement within the terms of this
guarantee, the customer must provide (a) a proof of purchase (e.g.
dated bill of sale); (b) a written specification of the defect(s);
(c) a return address and phone number.
- This limited guarantee does not cover and is void with respect
to the following:(a) Products which have been subjected to improper
installation, unauthorized repair, (b) Improper maintenance,
unauthorized modifications or other acts which are not thefault of
QUINTEZZ; (c) Products which have been subjected to misuse, abuse,
neglect, improper handling and storage, an accident or physical
damage (d) Products which have been
subjected to fire, water, excessive humidity, sand, dirt, extreme
changes in temperature or other conditions which are beyond the
control of QUINTEZZ; (e) Products which have been used with
non-QUINTEZZ approved accessories; (f)Products which have the
serial number altered, defaced or removed; (g) Products which have
been opened, altered, repaired or modified by any unauthorized
- Excluded from any guarantee are consumable items which may need
replacing due to normal wear and tear, such as batteries, ear
cushions, decorative parts and other accessories.
- This limited guarantee gives you specific legal rights, and you
may also have other rights which vary from country to country.
- Excluded from the guarantee are eg.: problems with your PC or
Internet, damage to your car and fines.